Create an Account

Step 1: Go to and click on Create an Account

Step 2: Enter in your name, the email address you used to purchase the passes, and a password

Note: Password must be 7-100 characters, include a lowercase letter, an uppercase letter, a number, and only contain letters, numbers, and symbols.


Note: You can also login with Google and Facebook by selecting one of those options. If you use this option, take note of the email address associated with your Google or Facebook account, as the confirmation email will go to that email address. You will not be able to reset your password if you choose one of these options. 

Register an Account

Step 3: Check your email for the confirmation, then click on the link in that email to confirm your email address.

Note: You will not be able to view your orders or reschedule without this step.

Confirmation Email
Click to verify

Step 4: Log in with your email and password

Login to Your Account

Step 5: Click on the green checkmark

You are now logged in! You can view your account by clicking on the little monster icon in the top right corner. 

Reschedule Your Passes

1. Click on your profile icon to see the “Your Orders” page (it’s the little image of the monster!). All of your passes will be listed here.

My Orders

2. Click on “Reschedule”. You can reschedule for any other operational day this season, unless that day is sold out.

Reschedule your Passes

If you have any issues, contact our Customer Service team at 902-963-3939 or email



This is not an exclusive rental, the facility will be open to other guests.


Rounds of laser tag are 7 minutes long, plus a few minutes in the vesting room.


If there are other guests in, your rounds will not be consecutive.


You can play as many rounds of laser tag as you can in the time allotted, and each package includes a minimum number of laser tag rounds



You may continue to play past the time to get your minimum number of rounds in. In a situation where you reach the minimum number of rounds, you may continue to play rounds (on your turn) until the time is up.


If you have to leave before you play your rounds there are no refunds.